Groww Account Login India

Accessing Your Groww Investment Account

Our platform provides secure and convenient methods for investors in India to access their Groww accounts. Both web and mobile app logins are supported with uniform security standards. We incorporate two-factor authentication and biometric options where possible to enhance safety. Users can choose between email, mobile number, or integrated Google and Apple ID sign-ins. First-time device logins require extra verification to protect accounts from unauthorized access.

Step-by-Step Login Process for Mobile App

Begin by downloading the Groww app from Google Play Store or Apple App Store. Supported Android versions start from 5.0 and iOS from 12.0. Open the app and tap “Login” on the welcome screen. Enter your registered email or mobile number and tap “Continue”. Proceed to input your password carefully, using the toggle to view characters if needed.

After entering your password, tap “Login” to authenticate. The system processes the credentials within a few seconds. On success, you reach your personalized dashboard displaying your portfolio and market data. In case of errors, the app displays precise messages such as incorrect password or unverified email.

Web Browser Login Instructions

Open a supported web browser, including Chrome 80+, Firefox 75+, Safari 13+, or Edge 80+. Visit the official Groww website and click the “Login” button at the top-right. Enter your registered email or mobile number in the prompt. Our platform uses SSL encryption and browser fingerprinting to secure your session.

Automatic logout occurs after 15 minutes of inactivity to protect accounts on shared devices. Session cookies store encrypted tokens valid for 24 hours, ensuring faster logins on the same browser. Clearing browser cache may resolve persistent login problems.

Browser-Specific Security Features

We enable CSRF protection and recommend enabling your browser’s password manager for additional security. Suspicious login attempts trigger alerts and may require extra verification. Manual logout is advised when using public or shared computers.

Two-Factor Authentication Setup

Enhance your account protection by activating two-factor authentication (2FA). Access “Account Settings” after signing in to locate the 2FA option. Choose between SMS-based OTP or an authenticator app for generating time-sensitive codes. SMS 2FA works with all major Indian networks like Jio, Airtel, and Vi.

Authenticator apps such as Google Authenticator or Microsoft Authenticator can be installed from your device’s app store. Scan the QR code displayed in Groww’s security settings to link your account. Backup codes are provided during setup and must be stored offline securely.

Troubleshooting Common Login Issues

If you forget your password, use the “Forgot Password” link on the login screen. Submit your registered email to receive reset instructions valid for 24 hours. After five failed login attempts, accounts lock temporarily for 15 minutes to prevent brute force attacks.

Unverified email addresses block login even with correct credentials. Resend verification emails from the login screen if needed. Gmail users should check the “Promotions” tab, while other providers rarely delay delivery.

• Invalid credentials: Verify spelling and password accuracy
• Account not verified: Complete email verification first
• Too many attempts: Wait or recover account
• Session expired: Clear cache and retry
• Network error: Check connectivity and device

Account Security Best Practices

Create strong passwords with a mix of uppercase, lowercase, numbers, and symbols. Passwords should be at least 12 characters and unique to Groww. Enable automatic logout on shared devices from security settings, setting timers between 5 and 30 minutes.

Regularly review login activity logs accessible in your account dashboard. The system tracks the last 50 login attempts with timestamps, IP addresses, and device details. Suspicious activity triggers instant email alerts for prompt action.

Monitoring Account Activity

Report unauthorized access immediately to support. We freeze compromised accounts and investigate within 24 hours. Export your activity logs for personal record-keeping from the security dashboard.

Mobile App vs Web Platform Features

Groww’s mobile app supports biometric login methods including fingerprint, Face ID, and pattern unlock for faster access. The app provides push notifications for real-time alerts on market movements and order executions. Offline portfolio viewing is available for basic data access without internet.

The web platform offers advanced charting tools and supports multitasking with multiple tabs. Copy-paste operations are more efficient for research and analysis on desktop. Both platforms synchronize data instantly, maintaining consistency across devices.

Account Recovery and Support Options

Use the “Forgot Password” link to start recovery by entering your registered email or mobile number. Recovery tokens sent by email expire after 24 hours. SMS verification is available for accounts linked to Indian phone numbers.

Our support team is reachable 24/7 through live chat during market hours and email for general queries. Phone support is available for premium users at 1800-XXX-XXXX. Social media and WhatsApp support channels provide additional help during business hours.

Customer Support Contact Methods

Support tickets accept detailed problem descriptions and screenshots. We prioritize critical security issues and escalate them to senior staff within 30 minutes. Common recovery scenarios include forgotten passwords, lost phones, and compromised emails.